An electric bike sample order should answer a purchasing question before a larger commitment: is this the configuration your business intends to buy, and what still needs to change? For importers, dealers and private-label buyers, a useful sample request links a named model to an intended market, a proposed specification and a clear evaluation purpose.
Short answer: A sample should answer a purchasing question before the bulk order: is this the configuration you intend to buy, and what must change? Name the model, the exact version, your market and what you will check, then record the agreed version so the bulk order matches the approved sample.
At BG EBIKE: Samples are sold at the unit price, and the cost is credited against your bulk order. Sample lead time depends on the model. Samples with a lithium battery are difficult to send, so samples without the battery ship by international express or in a consolidated shipment, depending on your requirements. See our sample terms.
Receiving a bicycle is not the same as approving its configuration for bulk purchasing. Keep the sample’s identity, any differences from the intended order and the resulting decisions together. That record gives both sides a practical reference for the next quotation.
Define what the sample needs to resolve
Start with the decisions your team cannot make from the catalogue and supplier documents alone. You may need to assess the product’s dimensions for your sales channel, review access for routine service, inspect an appearance reference or evaluate a particular configuration. Name the question rather than requesting “one sample” without context.
Separate what you can review from what needs specialist evidence. Looking at a battery label does not measure usable capacity, and a short ride does not establish a published range figure or demonstrate market compliance. If a measured result matters to the purchase, agree the method, conditions and responsible party before relying on it.
Identify the model and the proposed sample version
The Z3 catalogue image below is a product reference for a sample discussion. It is not a photograph of an approved customer sample. Include the model reference and the configuration you want assessed rather than relying on the image alone.
Distinguish the requested sample configuration from the configuration planned for the larger order. If the available sample uses a different battery, display, colour or accessory, record that difference before agreeing to it. Decide whether it prevents the sample from answering your purchasing question.
A readily available version may help with some decisions while leaving others open. For example, reviewing dimensions on one configuration does not automatically approve a different electrical system. The approval record should say what was assessed and what remains outside its scope.
Send a sample request that can be quoted clearly
Use the following fields as a working brief. The sample terms and availability are matters for a model-specific supplier response; this checklist is not a statement of BG EBIKE’s sample policy.
| Field | What to record |
|---|---|
| Model and reference | Model name, catalogue or quotation reference, and the date or revision your team is using. |
| Purpose of evaluation | The purchasing decisions the sample needs to resolve and the people responsible for reviewing it. |
| Requested configuration | Required battery, motor, brakes, controls, finish and included equipment, using documented references where available. |
| Known sample differences | Each difference from the proposed bulk version, why it is being accepted for evaluation, and which conclusions it limits. |
| Market and receiving location | Destination country, receiving address details needed for a quotation, and any documentation requirements to discuss. |
| Quantity and commercial scope | Requested sample quantity and estimated later order. Ask for the sample price, packing and transport scope, and any other quoted charges separately. |
| Included items | Charger, keys, tools, accessories, instructions and other agreed items. Identify exclusions rather than assuming everything pictured is included. |
| Schedule and outcome | Requested timing, the supplier’s proposed schedule, and how your team will communicate findings and outstanding changes. |
Keep sample charges separate from the later bulk quotation. If a supplier offers a credit, refund or another arrangement, record its conditions in writing. Do not assume that a sample fee is refundable or that freight is included because neither item was discussed.
Likewise, distinguish preparation time from transportation time. Ask what the quoted schedule covers and what information or decisions are needed from your team. Avoid treating an initial estimate as an unconditional delivery commitment.
Turn observations into decisions
When the sample arrives, give it an internal reference and link it to the supplier’s model and version information. Keep the supplied documents and photographs with that record. Your purchasing and service teams should be able to tell which unit was reviewed.
Record each finding as a specific observation, its relevance to the planned order and the action needed. “Please improve quality” leaves the supplier guessing. A description that identifies the component, the observed issue and the required outcome is easier to resolve.
For each open item, record who will respond, which revision or evidence will be reviewed and whether another sample is needed. A photograph may answer an appearance question, while a changed component or function may need a different form of review. Choose the evidence to match the decision.
Use clear outcomes such as accepted for the stated scope, change required, or further evidence needed. Avoid calling the whole sample “approved” while important configuration differences remain unresolved.
Carry the agreed version into the bulk order
Before proceeding, reconcile the sample findings with the proposed order specification. Identify the configuration that will be supplied, the changes accepted after evaluation and the documents that define the current version. Keep superseded references distinguishable from the approved record.
If a component substitution is proposed later, review it against the affected requirements. Approval of the original sample does not automatically cover a replacement battery, controller or other changed part. Record the decision and update the relevant specification rather than relying on an informal message alone.
This is the point where the sample record becomes useful to later batch checks. Our pre-shipment inspection guide covers checking production against the agreed order. Sample evaluation helps establish that reference; it does not prove that every unit in a later batch will match it.
For changes to appearance or equipment, use the electric bike customization checklist to describe the request. Keep that request separate from the supplier’s accepted scope and the sample evaluation result.
Once a sample is approved, see our wholesale terms for the bulk order and how inspection before loading works in quality control.
Frequently asked questions
Should the sample match the final order exactly?
It should match the aspects you intend to evaluate. Where it differs, document the difference and avoid extending the result to the untested configuration. Ask what further review is needed before approving the planned version.
Does a successful sample evaluation replace compliance documents?
No. Your sample observations and the documents required for the intended product and market serve different purposes. Identify the relevant document needs separately; a satisfactory appearance or functional review is not a certification.
Can I assume that the sample price applies to a bulk order?
No. Request a separate quotation for the intended quantity and configuration. Compare the included equipment, packaging and delivery scope as well as the unit price.
Discuss a model-specific sample request with BG EBIKE
Provide the model, destination market, requested sample configuration, estimated later quantity and the questions you need the sample to resolve. Include your business email for follow-up and any existing quotation reference.
Choose the base vehicle from the product catalogue and review the order information before sending the sample request. If a change is needed, describe it with the customization brief rather than leaving it implicit in a photograph.
Send your sourcing inquiry to discuss whether suitable sample arrangements are available for the selected model. Availability, charges, timing and included scope need a specific response; this guide does not promise a standard sample offer for every product.
